A woman was travelling from Bengaluru to Chennai in a bus operated by VHB Travels, the ticket for which she bought through the platform, redBus. During the wee hours of the morning, she allegedly felt someone groping her while she was sleeping. “When I woke up, I saw a man lying down, below my lower berth. When I asked him what he was doing there, he responded saying ‘his hands were with him’ even though I didn’t mention it. I immediately filed a complaint at the redBus app at around 4 am and by 4.20 am, the bus was stopped. I came to know that the man was a bus staffer,” she states.